Tools we actually use
to run our business
After 15+ years running SRM Termite & Pest Control across Sydney, we've tried a lot of software. These are the tools we still use every day — no fluff, no paid endorsements, just genuine recommendations from one tradie to another.
From San KC, Founder of SRM
Why I recommend ServiceM8 to every tradie I meet
When I started SRM Termite & Pest Control, I was running everything from a notebook and a spreadsheet. Missed calls, lost quotes, clients chasing invoices — it was a mess. A mate in the plumbing game told me about ServiceM8 and I signed up mostly to try to stop the chaos.
That was years ago. Today, ServiceM8 handles every single booking, quote, job card, invoice, and client follow-up that flows through our business. Our techs use it on their phones in the field. Our admin uses it at the desk. Clients get automated SMS reminders and digital reports without anyone having to manually send them.
The biggest win? I stopped being the bottleneck. The business runs whether I'm on a job or not. If you're still running your trade business from a notepad or a pile of sticky notes, I genuinely can't recommend this enough.
San KC
Founder & Lead Technician, SRM Termite & Pest Control
ServiceM8 — Full Review
Everything a trade or field service business needs to operate professionally, from the first enquiry to the final invoice.
Quotes & Invoices in Seconds
Generate professional quotes on-site from your phone, convert to invoice with one tap, and get paid faster with built-in card payments.
GPS Job Scheduling
See your whole team on a live map. Drag-and-drop scheduling, automatic travel time estimates, and real-time job status updates.
Automated Client Comms
Booking confirmations, appointment reminders, and follow-up messages sent automatically via SMS and email — without you lifting a finger.
Online Booking Forms
Embed a branded booking form on your website. Enquiries flow straight into your job queue, no phone tag required.
On-Site Reports & Photos
Capture photos, add notes, and generate detailed job reports on-site. Clients receive a professional PDF report automatically.
Payments on the Spot
Accept card payments on-site via the app. Integrates with Stripe and Square — no separate terminal needed.
Staff & Contractor Management
Assign jobs to staff, set individual permissions, track hours, and manage contractors — all from the same dashboard.
Business Reporting
See revenue, job counts, response times, and technician performance at a glance. Make data-driven decisions, not gut-feel ones.
Start your free 14-day trial today
No credit card required. No contracts. Just sign up, set up your services and start booking jobs. Cancel anytime.
- Full access to all features for 14 days
- Setup support included
- Works on iPhone, Android & desktop
- Integrates with Xero & MYOB
How to get started in 4 steps
You can be booking jobs through ServiceM8 today.
Start Free Trial
Click the link below to start your 14-day free trial. No credit card needed.
Set Up Your Business
Add your services, team members, and branding in under an hour using their setup wizard.
Import Your Clients
Upload your client list via CSV or start fresh. Your database is ready immediately.
Book Your First Job
Schedule a job, send the client a confirmation SMS, and dispatch your tech — all from the app.
No credit card · 14-day free trial · Cancel anytime
Who is ServiceM8 for?
Any trade or field service business with jobs to manage.
Common questions
Things tradies ask before signing up
Used daily by SRM Termite & Pest Control
Ready to stop running your business from a notepad?
Start Free with ServiceM814-day free trial · No credit card · Cancel anytime